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We Can Respond To Bad News Better

Simple methods to communicate we genuinely care about someone’s plights.

Eric S Burdon
5 min readMay 27, 2024

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He’s an international student who came to Canada to develop his skills. Because tuition for international students is much higher than native born Canadians, he had to get a job. I see this individual on a somewhat weekly basis whenever I grocery shop.

He wears a shiny black suit jacket.

He’s a genuinely great guy and he dedicated a lot of time to the grocery chain that hired him. Loblaws.

But now, his hours are getting cut. His pay is getting cut. There are no “summer deals” to convince people to sign up for the credit cards he’s pitching. For days, he’s made little to no sales.

The company overall isn’t helping.

And he’s looking for a new job.

I stood there in disbelief, wanting to say something about his plight but I struggled a bit.

I’m frustrated about companies pulling these kinds of tactics. I’ve already dealt with some form of it with me looking for work and apparently no one wanting to hire someone with years of experience.

But getting tongue tied, fumbling over our words, or struggling to say anything about these struggles is part of the course. We can…

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Eric S Burdon
Eric S Burdon

Written by Eric S Burdon

I write (and sometimes do videos) about self-help for those who don't like self-help. Complete with the occasional memes and riffs on the industry that I love.

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